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  1. HANBITCO SUPPORT
  2. FAQ

FAQ

Introduction

  • PRESS
  • Career

Sign Up

  • Not receiving email from Hanbitco
  • Verification steps to start the trading
  • How to set-up and use Google OTP on my phone?
  • What are the different account levels?
  • How do I sign up for Hanbitco?

Sign In / Forgotten Password

  • How to Log-In
  • What if I forgot my password?

Change Profiles / Close my account

  • When taking ID photo
  • How do I reset my OTP?
  • How do I change my phone number?
  • If have trouble on identity verification
  • How do I close my Hanbitco account?

Deposit / Withdrawal

  • Procedures for Manual Transfer Application Inquiry
  • Information on the handling incorrect cryptocurrency deposit (Guidelines and Precautions )
  • Ripple(XRP)/Destination Tag
  • Guidelines for deposit and withdrawal
  • Withdrawal restrictions policy
  • Notice of withdrawal limits by level
See all 9 articles

Trading / Coin Listing

  • Application Guide of Hanbitco Trader Fee program
  • Required Documents for Listing Evaluation
  • Hanbitco Coin Evaluation Guide
  • What are the trading fees?
  • What is Hanbitco Coin Grading?

Security

  • Exchange Service Environment
  • Hanbitco Security Checklist
  • Notice of Restrictions on the Use of Exchanges Related to Illegal Business
  • Restricted Locations Section

Hanbitco User Support

  • Hanbitco User Support
  • Notice on the User Support 
HANBITCO SUPPORT 개인정보처리방침