Withdrawal restrictions policy

Dear Hanbitco users,

As the number of attempts to commit electronic financial crimes by exploiting Bitcoin (BTC) and other cryptocurrency has increased rapidly, Hanbitco is applying a withdrawal restriction policy to protect its members' assets.

The system automatically enforces withdrawal restrictions when classified as a pattern of first deposit and risk (abnormal) deposit pattern.

1. For the first deposit of a cryptocurrency
   - Cryptocurrency withdrawal restrictions : withdrawal  Restrictions for 36 hours
2. In case of classification of risk (abnormal) deposit patterns ;
   - Categorized according to the criteria for internal risk deposit review

When classified as a risk (abnormal) deposit pattern, withdrawal may be restricted to protect your assets.

If withdrawal restrictions apply, members who need inquiries, please contact us through the Hanbitco Customer Center ([e-mail]) email. In accordance with the internal regulations, we will assist in handling the cancellation of restrictions.

*The 36-hour withdrawal limit after the first deposit cannot be lifted even when requested by the customer center.

Please note that in some cases, it may not be possible to handle the cancellation.

The reason why the exchange applies various withdrawal restrictions is that due to the nature of the cryptocurrency, cancellation is impossible and tracking is difficult when the withdrawal is processed. In addition, there is no legally guaranteed policy for assets.

Please note that this is to protect your assets from various crimes.

Before you request withdrawal, please ask you to decide once more whether it is a safe transaction and proceed with it.

Hanbitco does not compensate for damage to electronic financial crimes.

Thank you for using Hanbitco.